Terms & Conditions

Terms & Condition

This website is owned and operated by Gems Jewellers & Gems Stone (henceforth referred as " Gems Jewellers & Gems Stone " or "we" or "us" or "our" "gemsbdonline.com" having its showroom at Shop No.: 402, Police Plaza Concord, (3rd Floor), Plot-2, Road-144, Gulshan-1, 1212 Dhaka, Dhaka Division, Bangladesh.

In using the services provided by our website gemsbdonline.com you are deemed to have accepted the terms and conditions listed below or as may be revised from time to time, which is, for an indefinite period and you understand and agree that you are bound by such terms and conditions till the time you access this website.

Gems Jewellers & Gems Stone reserves the right to change these terms and conditions from time to time without any obligation to inform you and it is your responsibility to look through them as often as possible. All rights including copyright, in this website, are owned by Gems Jewellers & Gems Stone. Any use of this website or its contents, including copying or storing it in whole or part without the permission of Gems Jewellers & Gems Stone is prohibited.

If you have any queries about these terms and conditions or any complaints or suggestions regarding our website, please feel free to write to [email protected] or call us on +8801913488447.

Eligibility Criteria
If you are above 18 years of age, you are eligible to use/purchase/contract from or with this website.
Those who choose to access this website from outside Bangladesh are responsible for compliance with local laws and if to the extent local laws are applicable.
Pricing & Payment
All price mentioned are applicable for Website purchase only.
For orders being shipped within Bangladesh, the payment can only be accepted in BDT. Prices will be MRP and MC and VAT, as applicable.
Gems Jewellers & Gems Stone. offers multiple payment options, which include Online, Offline. We do not provide cash on delivery system.

Customers can make their purchase payment with Credit Card, Debit card.
a) Visa Credit / Debit Card, MasterCard
b) Mobile Banking: bKash, Nagad etc.

You can visit our showroom any other days except Sunday. Then you can pay money cash against you have already chosen in website.

Delivery Schedule:
We understand that your privacy is important to you and we respect that. We ensure you that we maintain complete confidentiality of the details that you have shared with us and will not share it with any third party.
A tentative delivery date/time will be 3-5 working days are given along with the order confirmation email. The exact delivery date shall be provided as soon as your order is ready for dispatch. We delivery our products through different renowned courier service. We only delivery our products within Bangladesh.

Your Obligations:
a) You have to provide true, accurate, current and complete information about yourself while registration on gemsbdonline.com
b) You should maintain and promptly update registration data to keep it true, accurate, current and complete. If you provide any information that is false, inaccurate, incomplete or not current or if Gems Jewellers & Gems Stone has reasonable grounds to suspect that such information is false, inaccurate, incomplete, and not current or not in accordance with this user agreement, we have the right to indefinitely suspend or terminate your membership and refuse to provide you with access to our website.
c) In the event that a non-delivery occurs on account of a mistake by you (i.e. wrong name or address or any other wrong information), any extra cost incurred by Gems Jewellers & Gems Stone for re-delivery shall be claimed from you and you shall bear such expenses.
d) You will provide authentic and true information in all instances where such information is requested of you. Gems Jewellers & Gems Stone reserves the right to confirm and validate the information and other details provided by you at any point of time. Further, Gems Jewellers & Gems Stone also reserves the right to ask for additional information for accepting orders or before making delivery in certain cases. If upon confirmation, your details are found to be false (partially or completely), Gems Jewellers & Gems Stone has the right in its sole discretion to reject the registration and debar you from using the services of gemsbdonline.com and or other affiliated websites without prior intimation whatsoever.
e) You confirm that the address at which delivery of the product(s), ordered by you, is to be made is correct and proper in all aspects.
f) Before placing an order you shall check the product description carefully. By placing an order for a product, you agree to be bound by the conditions of sale and invitation to offer included in the item's description.
g) If there is any delay in the delivery caused due to any natural calamity, public holiday or any other unforeseen circumstance, then you shall not hold Gems Jewellers & Gems Stone liable for such delay in the delivery of the product.